
Website Remedi - Derbyshire Victim Services
The role of initial assessment includes:
- Respond to helpline calls
- Input self and agency referrals from helpline calls, email requests and website requests
- Support daily upload of police data and inputting of action fraud referrals
- Check helpline voicemail
- Undertake initial assessment calls and utilise support plan templates
- Provide short-term support, signposting and onward referrals
- Evaluate impact
- Safeguard individuals
- Volunteers may also be asked to attend events to support the promotion of our services