Derbyshire Victim Services – Initial Assessment Volunteer

Flexible Part Time
  • Flexible
  • Part Time
  • Derbyshire including City (Remote)
  • We are looking for volunteers who are willing to undertake a comprehensive training package and induction, who want a long term role and who can commit to at least 3 hour per week. Predominantly the role can be carried out remotely, however travel for training, meetings and events will be necessary so a driving license and use of a car would be desirable. All volunteers will be required to have a DBS check and will also be required to go through police vetting (the cost of these are covered by Remedi)

Website Remedi - Derbyshire Victim Services

The role of initial assessment includes:
Respond to helpline calls
Input self and agency referrals from helpline calls, email requests and website requests
Support daily upload of police data and inputting of action fraud referrals
Check helpline voicemail
Undertake initial assessment calls and utilise support plan templates
Provide short-term support, signposting and onward referrals
Evaluate impact
Safeguard individuals
Volunteers may also be asked to attend events to support the promotion of our services

Volunteers should:

  • have good communication skills
  • be confident on the telephone
  • be a good listener
  • be empathic and non-judgmental
  • be caring and considerate
  • have a want to support others
  • have computer/admin skills
You can upload your CV or any relevant file. Max. file size: 100 MB.